TDC Online is a new self-service portal that will provide customers with a complete online process. The system functions as a one-stop shop for customers seeking permits across the City of Tucson. It will provide customers transparency throughout the permitting process with email notifications and a personal dashboard to track applications from submittal to issuance. Customers can make real-time payments, schedule inspections, and create templates for frequently used applications.
The permitting system is a partnership between Planning & Development Services, Tucson Fire, Tucson Water, Transportation and Mobility, and Code Enforcement. TDC Online features a self-service portal that provides customers with an entirely online process.
TDC Online went live for our customers on October 31, 2022. Customers using to use TDC Online will need to create a new online account. Accounts will be used to submit permit applications, schedule inspections, and use the personal dashboard tracking features.
Learn more about how to register for an account.
The following instructions show customers how to submit an application using TDC Online. Most applications can only be submitted online through the online portal.
As of October 31, all inspections are scheduled completely online through TDC Online. Learn More on how to schedule an inspection and how to check the status of your inspection.
If you have a plan that requires corrections, your plan/permit will be listed as "Needs Resubmittal" in TDC Online. Follow the resubmittal instructions for the necessary steps.
If you need to submit a revision to an existing permit/plan, follow the submit a revision instructions.
If you have an invoice that needs to be paid, log into TDC Online and click Pay Invoices in the main menu. You can also pay if you don’t have an invoice number or want to pay multiple invoices by logging into your TDC Online account.
Learn more about how to pay fees using TDC Online.
A new fee schedule took effect with the launch of Tucson Development Center Online.
Some new fees include:
Records requests are now completed using TDC Online. If you need to file a records request, follow these instructions on how to complete the request.
Planning and Development Services Department
Phone: 520-791-5550, Monday – Friday, 8 a.m. to 5 p.m.
Email: pdsdinquiries@tucsonaz.gov
In Person: Tucson Development Center Public Works Building, 1st Floor 201 N. Stone Avenue Monday – Thursday, 8 a.m. to 4 p.m.