Zanjero Program - Free Water Efficiency Audit

 

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Who are the Tucson Water Zanjeros?

In Southern Arizona, the concept of the Zanjero dates back to the 1800s where water stewards were selected each year to help manage and conserve water, creating a legacy of water stewardship in our desert community. Today, the Zanjeros (zahn-HAIR-ohs) are the Tucson Water technical conservation specialists that help residential customers manage their home water use. Customers can request a free checkup that gives them tips and information on how to lower water use and water bills.

Tucson Water Zanjeros have extensive training in indoor and outdoor water conservation and efficiency. A Zanjero audit includes checking for excessive water consumption,m easuring flow rates of showerheads and faucets, looking for special water uses such as spas, pools, or misting system, and analyzing the efficiency of an irrigation system. 

Requesting a Water Audit

To schedule an audit call (520) 791-3242 or email TW_CustomerService@tucsonaz.gov and include your name, service address or account number, and a telephone number to reach you. An adult must be present at the time of the audit.

The Zanjero Program is popular amongst Tucson Water customers which means your audit may be scheduled a few days out from the date of the request. What can you do while you wait for your appointment to prevent your water bill from increasing?

  • You can check out the Do-It-Yourself Water Audit page for more resources to learn how to tackle the issue yourself.
  • During an audit, new low-flow fixtures, faucet aerators, or other water-saving devices may be provided upon request. However, if you already know you're in need of conservation items for your household, you can place a FREE Conservation Kit Order now.

     

Do you have a question for one of the Zanjeros? Send an e-mail to our Conservation Office at conservation@tucsonaz.gov.

 

Contact Us

Contact Information

EMERGENCY (24 hours)
(broken water main or pipeline, etc.)
520-791-4133

WATER CUSTOMER SERVICE

Customer Service & Billing
520-791-3242 or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm
Lobby:

  • 310 Alameda St. - Closed
  • 1100 S. Alvernon Way Mon.-Fri. 8:30 am-4:30 pm
  • 4004 S. Park Ave Mon.-Fri. 8:30 am-4:30 pm
  • 201 N Stone Ave. 8:30 am-4:30 pm

TW_web1@tucsonaz.gov
TTY device communications: 520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: customercare@paymentus.com