Tucson Water's Advanced Oxidation Process (AOP) Water Treatment Facility uses state-of-the-art technology to effectively remove 1,4-dioxane from water. The facility operates in conjunction with the adjacent Tucson Airport Remediation Project (TARP) facility to produce up to 7 million gallons of purified water a day.
Construction of the Advanced Oxidation Process Water Treatment Facility began in July 2012 and was completed in January 2014. The facility was awarded the 2015 Grand Prize in Design from the American Academy of Environmental Engineers and Scientists (AAEES). More information is available below:
Contact Information
EMERGENCY (24 hours) (broken water main or pipeline, etc.) 520-791-4133
WATER CUSTOMER SERVICE
Customer Service & Billing 520-791-3242 or 800-598-9449 (toll-free) Phone hours: Mon.- Fri. 8 am-5 pm Lobby:
TW_web1@tucsonaz.gov TTY device communications: 520-791-2639 Paymentus help line: 800-420-1663 (24/7) Paymentus support: customercare@paymentus.com
OTHER UTILITY SERVICES
SEWER & WASTEWATER - Charges, Questions (Pima County) 520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.
GARBAGE/RECYCLING Charges, Questions (City Environmental Services) 520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.
WATER QUALITY / PRESSURE CONCERNS520-791-5945 QualityAndPressure@tucsonaz.gov
WATER LEAKS (non-emergency)WaterLeaks@tucsonaz.gov
WATER WASTE 520-791-2514 WaterWaste@tucsonaz.gov
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