Easy Access to Water Quality Info

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Easy Access to Water Quality Info

Filling water bottle

There are many ways you can learn more, or ask questions, about your water quality.

Interactive water quality map
tucsonaz.gov/water/mywaterquality

Enter a street address or intersection for water quality test results from a nearby Tucson Water sample point. A pop-up screen lists water-quality parameters, plus grains per gallon to maintain a water softener.

Annual water quality report
An annual water quality report for the main system and nine isolated well systems. Available in English, Spanish, and accessible formats.

Water Quality Support Unit
CustomerSupportUnit@tucsonaz.gov
or (520) 791-5945
For questions about water taste, odor, appearance, or water pressure.

Website
Tucsonaz.gov/water/about-your-water-quality
A great first stop for reports, maps, definitions, monitoring info, and downloads.

Very Social
facebook.com/Tucsonwater
twitter.com/TucsonWater
instagram.com/tucsonwateraz
youtube.com/user/tucsonwater

We’re also on Nextdoor.

Mail Public Information team at
tw_pio@tucsonaz.gov or 520-791-2666
For general questions or paper copies to be mailed to you.


Want to be friends with YOUR water? Find us on social media.

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This article appeared in the December 2020 edition of Water Matters.

Share your comments or suggestions with tw_pio@tucsonaz.gov.

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Contact Us

Contact Information

EMERGENCY (24 hours)
(broken water main or pipeline, etc.)
520-791-4133

WATER CUSTOMER SERVICE

Customer Service & Billing
520-791-3242 or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm
Lobby:

  • 310 Alameda St. - Closed
  • 1100 S. Alvernon Way Mon.-Fri. 8:30 am-4:30 pm
  • 4004 S. Park Ave Mon.-Fri. 8:30 am-4:30 pm
  • 201 N Stone Ave. 8:30 am-4:30 pm

TW_web1@tucsonaz.gov
TTY device communications: 520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: customercare@paymentus.com